To another two issues, we may need more information.Ĭan you catch some screenshots and post them here? New a message and focus on the message window > click File > Options > Mail > Spelling and Autocorrect… > Proofing > AutoCorrect Options… > AutoFormat > clear the box before “Straight quotes” with “smart quotes” Please turn off the option to see if it can be helpful: In Word, the option “Straight quotes” with “smart quotes” is enabled by default and it will convert the quote marks to Smart Quotes which are not the character recognized on all of other clients. It might be caused by the Word which is the default message editor. To the issue of replacing apostrophe by question mark, check the following explanation:
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